Sheraton Erie Bayfront Hotel

I was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.

Kids from the room next door were in our room when we got there because the connector door wasn’t locked. Then I noticed the shower was not clean and neither were the glasses by the sink. And the bathroom doors being closed still had a crack so you could see through. The mattress was clearly very old and 2 of the pillows were hard and lumpy. The view of the lake was great though. We ate at the Two 45 grille and absolutely don’t recommend. $45 for 2 improperly made Flat Whites (90% milk) and 2 dry, flavorless breakfast sandwiches that came with a few bad potatoes. My fiancé LOVES potatoes and even he didn’t like them. We sat there for a long time waiting for our food and service. Once our food was dropped off we didn’t see our server again. She never asked how it was. Heck we didn’t even see her walking around helping anyone else either. Lastly, the pool. The pictures on the website make the pool look so nice with a great view of the lake. FALSE. You have to be standing up outside of the pool to see the view and the pool is SMALL. Like anymore than 4 people from separate groups and it’s awkward. Also it was only 3’4”. The gym was great, but that’s not enough reason for us to ever spend our money at a Sheraton again.

too noisy in the 3nd floor. I can hear someone talking (maybe hotel staffs) easily.

When I booked my room, I specifically asked for the 6th floor, Bayview. I received 3rd floor room with a Bayview. The room was the deluxe but was small. The bathtub was so narrow it made showing a bit scary. No chance of a relaxing bath...I weigh 143lbs. No microwave and the refrigerator was barely cold. The mini coffee maker left floating stuff in my coffee. I asked the desk staff for a microwave and I was told the 4th floor has one!! Thanks to an engineer who brought me one so i could make instant coffee. The coffee here was expensive and gross. The TV had only a few local channels and a few streaming options. The Steeler game was blocked which was ridiculous. The hotel itself is gorgeous and the proximity to the bay is perfect. The staff were all very nice, except for 1 lady at the front desk. I am booked till Sunday but will be leaving early. Never again will I waste my hard earned money at this establishment again.

Our room had a wonderful view. Lounge floor is very handy. Many attractions are nearby. Our dinner food and service were not very memorable.